Late payment reminders

When an invoice goes unpaid past its due date, Kibble drafts a polite reminder at 5, 15 and 30 days late. The draft appears in Needs you on the Business Dashboard and pops up once. Nothing is sent until you approve it. Review it, tweak the wording if you like, and send it from your own Gmail.

How do reminders work?

1. An invoice passes its due date, which depends on its terms (Net 30 by default).
2. At 5 days late, Kibble drafts a reminder and adds “Reminder for INV-… is ready” to Needs you, with “Kibble drafted it, nothing is sent until you approve.”
3. Click Review to read and adjust it, or Approve & send if it looks right.
4. If the client still hasn’t paid, the same happens at 15 and 30 days late.

You stay in charge of the tone. Think of a dog nudging your elbow, not a dog barking at the mail carrier.

Can I send a reminder early?

Yes. On the Dashboard, a late client shows a card with Draft reminder. Click it any time.

How do I see what’s overdue?

On Invoices, filter by Overdue. The Dashboard also shows what’s outstanding and which clients are late.

When do reminders stop?

As soon as the invoice is marked paid. That happens automatically when a matching client payment is added to your business Checking account, or when you add a payment email from the Inbox. See Send your first invoice.

What else is in Needs you?

• Retainer invoices drafted on the 1st (see Monthly retainers)
• The next quarterly tax payment (see Quarterly tax estimates)
• Projects at 80% or 100% of their planned hours
• 1099 reminders from November to January (see 1099s and the year-end ZIP)

Each one also pops up once, so you won’t miss it even if you rarely open the Dashboard.